Policy Excesses

Once your claim has been approved you will need to pay the appropriate policy excess in order that we may then progress either the repair or replacement of your device.

You will be responsible for a compulsory excess on each and every claim:

Accidental Damage and Breakdown

Liquid Damage

Theft Claims

Loss Claims

Samsung S10+ 1TB





Apple iPhone X, Xs/Xs Max, Samsung S10+ 512GB & S10 5G, Huawei P30 Pro 8GB/512GB



£100.00 £125.00


Apple iPhone Xr, Huawei Mate 20 Pro, Samsung S10+ 128GB, Huawei P30 Pro 8GB/128GB



£100.00 £100.00


Apple iPhone 8/8+, Samsung Galaxy S7 Edge, S8/S8+ & S9/S9+, Note 9, S10, Huawei P20 Pro



£70.00 £80.00


All other Devices


£50.00 £75.00



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