The Most Common iPhone Problems and How to Fix Them

The Most Common iPhone Problems and How to Fix Them

My iPhone screen is frozen:

A common, but nonetheless frustrating problem. It’s also one that could happen at any time, but if you’ve just installed iOS 9, then this could be the trigger. If your phone just won’t respond to your fervent tapping and swiping, and turning it off and on again doesn’t work, then try resetting it. Hold the home key and the sleep/wake button simultaneously until the Phone restarts. You might have to perform it several times, but it’s a trick which usually works in the end.

If it doesn’t, there’s always the option of connecting your iPhone to your computer and using iTunes to restore the OS, just remember to back up your data.


My iPhone won’t turn on/off:

If you’re having trouble turning your iPhone on or off, put it on charge and wait at least fifteen minutes. If that doesn’t work, try the holding the home key and the sleep/ wake button together for around 5 to 10 seconds, or until the Apple logo appears. This should enable your iPhone to power on and off normally, but if it doesn’t you may need to contact Apple’s service centre.


I’m having trouble connecting to Wi-Fi:

This appears to be a slightly more frequent problem with the iPhone 6S and 6S Plus than with earlier models. If you’re having trouble connecting to a Wi-Fi network, the first thing to do is check that Wi-Fi is enabled in your phone’s settings menu. It’s also worth turning your phone off and on again. If that doesn’t work, try resetting your network settings by going to Settings- General- reset and pressing Reset.

If this brings you no luck, then it could be Wi-Fi Assist causing your problems. Turn it off by heading to Settings- Cellular and scrolling down to toggle Wi-Fi Assist.


My iPhone camera won’t work:

The iPhone is actually the world’s most popular camera, so it’s understandably frustrating when it stops working. Your first port of call should be to double check that you don’t have restrictions in place preventing you from using your camera. Head to Settings- General- Restrictions and check that “allow camera” is switched on. If it is, try switching your iPhone off and on again.

Failing this, you can try restoring your phone in iTunes- again making sure to back up your data first.


My iPhone keeps turning itself off:

If you find your iPhone is randomly turning off or rebooting, check your settings. Go to Settings- General- Reset- Reset All Settings. Whilst you may have to re-enter some log in details, it shouldn’t delete any data and often fixes this particular problem.

If this doesn’t work, your problems might be caused by restoring old data. If this is the case, you could try factory resetting your iPhone.


Siri won’t work:

If Siri isn’t working on your iPhone, the solution may be as simple as cleaning your microphone. If it’s not, try turning Siri off and on again. Go to Settings- General- Siri, turn it off and wait a minute, then try turning it back on.

If this isn’t successful, you may need to reset the network- Siri runs off your data. Head to Settings- General- Reset- Reset Network Settings.


My iPhone keeps overheating:

It’s natural for a smartphone to get a little hot when used for long periods of time, but if you think your iPhone feels unusually hot, particularly when you haven’t been using it, then there may be a problem.

Make sure your device is always in a cool environment, taking care to avoid leaving it in direct sunlight or in a parked car for example. Taking the case off may also help to cool your iPhone down. It also makes sense to stop playing games, and switch off things like GPS and Wi-Fi if it starts getting too warm.

If the temperature of your iPhone is really concerning you, it’s a good idea to turn it off.


Keyboard lag:

There are few things more frustrating than keyboard lag, whether it’s on a desktop, a tablet or your iPhone. Luckily it’s normally fairly easy to remedy. Try turning off Documents & Data in iCloud (Settings- iCloud- Documents & Data). If all returns to normal you should be ok to switch it back on.

If that doesn’t work, try resetting all settings.


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